What is the problem?
The wooden base of the table can collapse, causing the glass table top to fall. This poses an injury hazard to consumers.
Instance(s) of injuries have been reported.
How can I tell if I own this product?
The Dover dining table is a tempered glass-top table with a brown wooden base. The base has four legs, four buttress support bars and three glasstop support bars. West Elm and "SKU: 2188233" are printed on a white label on the underside of the long, center beam.
This item was also recalled in Canada. Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1484
These items were sold new+ at West Elm retail and online stores nationwide from July 2011 through October 2011 for about $500.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should contact West Elm for a full store credit. West Elm will schedule a free return pickup of the table.
For additional information, contact West Elm toll-free at (855)369-4335 between 7 a.m. and midnight ET seven days a week or visit the firm's website at www.westelm.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
All Available Images
Company Website: www.westelm.com
Company Phone: (855) 369-4335
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 10 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Comments
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.
