Recalled Product

PRO Atherton Mountain Bicycle Handlebar Stem

On 2012-02-21, the Consumer Product Safety Commission (CPSC) announced a recall regarding PRO Atherton Mountain Bicycle Handlebar Stem due to a potential loss of control and fall hazard. This product sold new beginning in October 2009 for about $120.

About 200 units are involved in this recall. Instance(s) of injuries have been reported. More Info.

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This was the 6th recall of Bicycles, Bikes & Accessories in 2012. Since 2005, there have been approximately 100 similar recalls, involving about 600,000 product units. Click here to see images of other recently recalled Bicycles, Bikes & Accessories.

What is the problem?

The bolts holding the front plate of the stem to the stem body can be pulled out of the threads while the bike is being ridden, causing the rider to lose control of the bike and fall.

Instance(s) of injuries have been reported.

How can I tell if I own this product?

This recall involves PRO Atherton direct mount bicycle handlebar stems with the model number PRSS0049 and supplied from October 2009 to November 2010. The stem consists of a metal alloy body and front plate and four alloy bolts. The stem body is black with red markings. It has the word "PRO" in four places on the sides and the word "Atherton." The front plate is black and silver with the PRO logo in the center.
The model number is located on the barcode sticker on the backside bottom of the packaging material. Stems with the following identification codes are being recalled: HH, HJ, HK, HL, IA, IC, ID, IE and IF. Some of these stems were outfitted with 18mm bolts instead of 21mm bolts. The identification code is located on the stem body where the handlebars are seated.

This item was also recalled in Canada. Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1526

These items were sold new⁺ at Bicycle and specialty stores and dealers nationwide from October 2009 to November 2010 for about $120. UPDATE 04/03/2012: REI was removed from the CPSC announcement’s list of retailers.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately stop using bicycles with PRO Atherton handlebar stems and take them to an authorized retailer to determine if the stem on their bike is subject to the recall. Authorized retailers will replace 18mm bolts with 21mm bolts free of charge.

For more information and to find an authorized retailer, contact Shimano American Corporation at (800)353-4719 between 8 a.m. and 5 p.m. PT Monday through Friday, or visit the company's website at www.shimano.com

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⁺WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.