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Recalled Product

Item detail and remedy information

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Recall: MobilePower Instant Boost 500 Power Packs

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On 2014-03-14, the Consumer Product Safety Commission (CPSC) published a recall regarding MobilePower Instant Boost 500 Power Packs due to a potential fire hazard. This product sold new beginning in October 2012 for about $97.

About 10,000 units are involved in this MobilePower mobile power pack recall. Learn more and find out what to do if you own this product below.

This is the 1st recall of products in the Automotive Products category in 2014.

Check My Mobile Power Pack  |   See Other Recalled Automotive Products

MobilePower Instant Boost 500 Power Packs
Image of Recalled MobilePower power pack front of unit 806557
Image of Recalled MobilePower power pack back of unit 939461
Image of Recalled MobilePower power pack back of unit with jumper cable 094828
Note: The recalling company may not have provided images for every model. Please review the detailed description below.

Company Contact Information:

Website: qvc.com
Phone: (800) 367-9444

Do you work for a company involved with this recall? Contact us to learn how you can control data, information and ads shown on this page.

What is the problem?

The power packs can overheat, posing a fire hazard.

How can I tell if I own this product?

This recall involves MobilePower Instant Boost 500, 6-in-1 Power, multi-function power packs with model number 2013, QVC SKU# V31873 and serial number MPC-060512-25. The model and serial numbers are located on the back panel on a white label next to the inverter fan. MobilePower Instant Boost 500 is printed on the front of the units. The power packs can supply AC or DC power and can recharge by either plugging into an electrical outlet or a DC accessory port or cigarette lighter port in your vehicle. They have two A/C outlets, a USB port, car battery jumper cables, and an air hose outlet to inflate tires. The power packs weigh 20 lbs., are black and blue color and measure about 9 inches tall, 10 inches wide and 8 inches long. 

These items were sold new+ at QVC from October 2012 through December 2012 for about $97.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should stop using the recalled power packs immediately and contact QVC for instructions to return the units for a free replacement.  MobilePower and QVC are contacting customers directly.

QVC at (800) 367-9444 from 7 a.m. to 1 a.m. ET Monday through Friday, or online at www.qvc.com and click on Product Recall Info for more information.

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Incidents & Injuries Reported as of Recall Date

MobilePower has received 13 reports of smoke and fire coming from the power packs. No injuries have been reported.

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+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available at CPSC.gov.

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Own a Different Mobile Power Pack?

Add it to Items I Own,™ and our system will check it for past recalls, then keep checking daily, so you don't have to. Click "I Own a Similar Item" to continue.

Items I Own™ is a free WeMakeItSafer service.

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Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.