Recalled Product

Honeywell Surround Select Portable Electric Heaters

On 2012-01-12, the Consumer Product Safety Commission (CPSC) announced a recall regarding Honeywell Surround Select Portable Electric Heaters due to a potential burn hazard. This product sold new beginning in July 2011 for about $50 to $70.

About 20,000 units are involved in this recall. More Info.

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This was the 1st recall of Space Heaters in 2012. Since 2005, there have been approximately 20 similar recalls, involving about 5 million product units. Click here to see images of other recently recalled Space Heaters.

What is the problem?

The heater's internal housing, including the fan, heating element and circuitry, can detach, posing a burn hazard to consumers.

How can I tell if I own this product?

This recall includes Honeywell Surround Select Series portable electric heaters with model numbers HZ-420, HZ-430, and HZ-440 and five-digit date codes that have 11 as the last two digits. The heaters are black or white cylinders with a handle on top. The model number is stamped into the plastic on the bottom of the heater. The date code is located on the metal prongs of the heater's electrical plug. "Honeywell" and "Surround Heat" are printed on the front of the heaters. This heater was distributed by Kaz USA under license from Honeywell.

These items were sold new⁺ at Best Buy, Meijer and Walmart stores nationwide from July 2011 through December 2011 for between $50 and $70.

What should I do if I own this recalled product?

First, stop using the item.

Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.

The CPSC provides the following remedy information:

Consumers should immediately unplug and stop using the heaters and contact Kaz for a full refund.

For additional information, contact Kaz at (800)370-8137 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or visit the firm's website at www.kaz.com/recall

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⁺WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.