What is the problem?
Internal black plastic venting components in the water heaters can crack and leak flue gases, including carbon monoxide (CO), posing a risk of CO poisoning.
How can I tell if I own this product?
This recall involves Laars 9600 HWG Condensing Water Heaters with black vent pipe/tubing. The recalled water heaters generate hot water for use in homes, such as showers, sinks and dishwashers. Mark II and 9600 CB or 9600 HWG are printed on the front of the water heaters. The model number and BTU size are printed on the right side of the unit. The recalled water heater exteriors are putty and black-colored or taupe and black-colored. Only the following models are included in this recall.
| Model | Input (Btu/h) |
|---|---|
| Water Heaters: | |
| HWG 150 | 150,000 |
| HWG 175 | 175,000 |
| HWG 200 | 200,000 |
Gas boilers were also recalled for a similar hazard.
These items were sold new+ at Plumbing and heating wholesalers and representatives nationwide from November 1998 through February 2007 for between $6,500 and $7,300.
What should I do if I own this recalled product?
First, stop using the item.
Then, add the item to a free, private Items I Own account. This will enable you to easily access the CPSC and recalling company's remedy instructions as well as track your progress toward getting the item returned or fixed. Click "I Own THIS Item" to continue.
The CPSC provides the following remedy information:
Consumers should contact Laars Heating Systems to help determine if their water heater needs to be shut off immediately and to schedule a free repair.
Contact Laars Service Department at (800)900-9276, Extension 4, between 7 a.m. and 4 p.m. PT Monday through Friday, or visit the firm's Web site at www.Laars.com
+WeMakeItSafer cautions consumers that recalled items may have been acquired at different locations, prices and times than specified in the CPSC recall announcement. This is especially true for items purchased in online marketplaces, resale shops or yard sales. More information may be available in the CPSC recall announcement.
All Available Images
Company Website: www.Laars.com
Company Phone: (800)900-9276
What if I don't own this, but I own something similar?
It is possible that your item was included in a different recall, or will be recalled in the future. To find out, add your item to a free, private Items I Own account. Items I OwnTM will check your items against the past 10 years of CPSC recalls, then keep checking daily for new ones. Click "I Own a SIMILAR Item" to continue.
Sources may include: Consumer Product Safety Commission (CPSC), Health Canada and companies involved with this or a related recall.


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